{"id":193,"date":"2013-08-11T20:13:42","date_gmt":"2013-08-11T20:13:42","guid":{"rendered":"http:\/\/localhost:8888\/test\/?page_id=545"},"modified":"2019-08-16T19:17:32","modified_gmt":"2019-08-16T19:17:32","slug":"faq","status":"publish","type":"page","link":"https:\/\/buyweedonline.org\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t<section class=\"section\" id=\"section_1130270658\">\n\t\t<div class=\"bg section-bg fill bg-fill  \" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div><!-- .section-bg -->\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n  <div id=\"page-header-1872725503\" class=\"page-header-wrapper\">\n  <div class=\"page-title light simple-title\">\n\n    \n    <div class=\"page-title-inner container align-center text-center flex-row-col medium-flex-wrap\" >\n              <div class=\"title-wrapper flex-col\">\n          <h1 class=\"entry-title mb-0\">\n            FAQ          <\/h1>\n        <\/div>\n                    <div class=\"title-content flex-col\">\n              <\/div>\n    <\/div><!-- flex-row -->\n\n     \n<style scope=\"scope\">\n\n<\/style>\n  <\/div><!-- .page-title -->\n    <\/div><!-- .page-header-wrapper -->\n  \n\t\t<\/div><!-- .section-content -->\n\n\t\t\n<style scope=\"scope\">\n\n#section_1130270658 {\n  padding-top: 60px;\n  padding-bottom: 60px;\n}\n#section_1130270658 .section-bg.bg-loaded {\n  background-image: url(https:\/\/buyweedonline.org\/wp-content\/uploads\/2019\/06\/category-header-bg.jpg);\n}\n<\/style>\n\t<\/section>\n\t\n<div class=\"row\"  id=\"row-840414215\">\n<div class=\"col small-12 large-12\"  ><div class=\"col-inner\"  >\n\n\t\t<div class=\"tabbed-content\">\n\t\t\t<h4 class=\"uppercase text-left\">FAQ<\/h4>\n\t\t\t<ul class=\"nav nav-line nav-vertical nav-uppercase nav-size-normal nav-left\"><li class=\"tab active has-icon\"><a href=\"#tab_order\"><span>Order<\/span><\/a><\/li>\n<li class=\"tab has-icon\"><a href=\"#tab_shipping\"><span>Shipping<\/span><\/a><\/li>\n<li class=\"tab has-icon\"><a href=\"#tab_payments\"><span>Payments<\/span><\/a><\/li><\/ul><div class=\"tab-panels\"><div class=\"panel active entry-content\" id=\"tab_order\">\n<div class=\"accordion\" rel=\"\">\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How will my order be packaged?<\/span><\/a><div class=\"accordion-inner\">\n<p>Cannabis is placed in a sealed bag and then vacuum sealed again before being placed in a box..<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Do you ship outside of Canada?<\/span><\/a><div class=\"accordion-inner\">\n<p>We only ship to Canadian addresses<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How do I order?<\/span><\/a><div class=\"accordion-inner\">\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Browse through our store and add items you would like to our cart.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Checkout securely and safely using Interac e-transfer<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Your order will be fulfilled and shipped once PAYMENT is RECEIVED. You will have a tracking number within 1-2 business days of sending payment.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">If you do not send payment within 48 hours your order will regretfully be canceled<\/span><\/li>\n<\/ol>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Can I add\/edit\/cancel my order?<\/span><\/a><div class=\"accordion-inner\">\n<p><span style=\"font-weight: 400;\">If you like to add or edit your order, we ask of you to make a brand new order with the correct adjustments and email us regarding your old order so we can cancel it.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">If you want to cancel your order that is not processed yet, you ca go into the system and cancel .<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Please email us at info@buyweedonline.org with your order number being the subject line.<\/span><\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Are your pictures real?<\/span><\/a><div class=\"accordion-inner\">\n<p>Yes, all of our images are taken by our own photographers and of our very own products. You may notice the product images changing over time to reflect new and different products.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<div class=\"panel entry-content\" id=\"tab_shipping\">\n<div class=\"accordion\" rel=\"\">\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What happens if I don't get my package?<\/span><\/a><div class=\"accordion-inner\">\n<p><span style=\"font-weight: 400;\">If you do not get your package within 3 business days of the expected arrival date, let us know and we will file a trace with Canada Post.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">If a trace is filed, Canada Post will start a investigation (which can take up to 5 business days to complete). If they locate the package, they will ship it to you and you will get it a few days later.<\/span><\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What type of shipping service do you use?<\/span><\/a><div class=\"accordion-inner\">\n<p>We ship every package using Express Post by Canada Post<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Signature required on package?<\/span><\/a><div class=\"accordion-inner\">\n<p><span style=\"font-weight: 400;\">By default, a signature will be required for ALL ORDERS. If you do not want this option, please leave us a note when ordering or email us at <\/span><a href=\"mailto:orders@buyweedonline.org\"><span style=\"font-weight: 400;\">orders@topdispensary.com<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">If you decide to leave this option out, the Guarantee Replacement Policy is Void.<\/span><\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Tracking information has not been updating<\/span><\/a><div class=\"accordion-inner\">\n<p>If you are tracking your package on Canada Post\u2019s website and it has not updated in sometime, it is most likely due to your package missing a scan, which is fairly common. Usually if you check back within 24 hours this will be update.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How will my order be packaged?<\/span><\/a><div class=\"accordion-inner\">\n<p>Your privacy is our top priority. All orders are packaged in a plain and discreet manner with no indication of the contents. All contents will be vacuum sealed.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Where can I track my package?<\/span><\/a><div class=\"accordion-inner\">\n<p>You can track your package at the Canada Post website.<br \/>\nhttps:\/\/www.canadapost.ca\/trackweb\/en#\/home<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Tracking number is invalid<\/span><\/a><div class=\"accordion-inner\">\n<p><span style=\"font-weight: 400;\">It may take up to 48 hours for Canada Post to update their system with the tracking number. If after 48 hours the tracking does not work please do not hesitate to contact <\/span><a href=\"mailto:info@buyweedonline.org\"><span style=\"font-weight: 400;\">info@buyweedonline.org<\/span><\/a><\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Do I need to sign for my package?<\/span><\/a><div class=\"accordion-inner\">\n<p><span style=\"font-weight: 400;\">All packages are defaulted to signature unless stated otherwise in the ordering notes.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">ALL SALE ARE FINAL. NO REFUND\/NO RETURN<\/span><\/p>\n<p><b>Shipping to high theft areas<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The following provinces have high percentage of postal theft: Nunavut, Northern Ottawa, Northern Quebec.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">If you live in the area of the mentioned provinces above you are ordering at your own risk. Replacement will not be shipped out.<\/span><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<div class=\"panel entry-content\" id=\"tab_payments\">\n<div class=\"accordion\" rel=\"\">\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What payments options are available?<\/span><\/a><div class=\"accordion-inner\">\n<p><span style=\"font-weight: 400;\">At the moment we are only accepting Interac e-transfers. Payment instructions will be provided with your order. We will only start preparing your order when the transfer has been received. After we receive the payment, your order will be shipped in 1-2 business days.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We hope to add more payments in the future. If you have suggestions please feel free to contact us at info@buyweedonline.org<\/span><\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What if I don\u2019t send payment for my order?<\/span><\/a><div class=\"accordion-inner\">\n<p><span style=\"font-weight: 400;\">Once an order is made it will be placed on hold until we receive payment, we will keep your order on hold for up to 48 hours. If payment is not made within 48 hours, your order will be cancelled and you will have to place a new order.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">If you need more than 48 hours, please don\u2019t hesitate to give us an email at info@buyweedonline.org so we don\u2019t cancel your order.<\/span><\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>I have sent an Interac e-transfer, what happens next?<\/span><\/a><div class=\"accordion-inner\">\n<p>e-Transfers can take up to 2 hours to process within our system and notify us about your pending transfer. If within a few hours we haven\u2019t accepted your payment don\u2019t be alarmed. We are probably working on other orders. Orders will be processed in the order of when payment was received.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"_mi_skip_tracking":false},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - Top Dispensary<\/title>\n<meta name=\"description\" content=\"Have a question about buying weed online? 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